There can be a couple of reasons behind the button being disabled:
- Uploading images/ video clips - When your video contents are uploading, you are not able to Create the video. You will have to wait until the upload is complete or try refreshing the page if it is taking too long.
- Upload Error - If your uploaded content are erroneous or are of invalid size/format (check for the valid file size/format) , you are not allowed to Create the video.
- Adding images more than allowed - If you have added more images / text than you were allowed to add in a project, the create button gets disabled. You need to remove any extra content before you are able to proceed
If your case is different than that mentioned in points above, please reach out to our support department at email@example.com